Worked for a few days, then stopped

Such a tease! The app and Leaf worked for the first few days I had them - just long enough to get excited about the possibilities. But then the sleep tracking functionality stopped working - my sleep is at 0 every night, although the activity tracker still kept recording numbers. Then the app stopped syncing to the Leaf - it connects and starts syncing, but then either gets stuck there forever, or if it makes it to processing, just a few more moments, it gets stuck there forever. Have tried over 20 times in the last 10 days, no success. Looked for an app update - nothing. I tried to be patient - theyre new! - and wrote to help by email (the in-app help option has a number of bugs, most notably that after you write your message there is no Send button!), but I have received no reply after a week. So now all I have is a piece of bulky jewelry - which I am still wearing 24-7, hoping it will spring back to life! After waiting a few months for it to ship, this was seriously disappointing. I rarely leave bad reviews, but wanted to warn others to save them the same disappointment :(

Jacquelinecanada about Bellabeat Wellness Coach, v1.0.6